Is it urgent? If sewage is coming up the overflow gully, stop using water in the house, keep children and pets away, then call 0495 053 644.
How it works
1. Find the cause
Say which fixtures are slow and where water is showing. That narrows down where the blockage sits.
2. Clear it
The plumber picks the simplest method that will work, such as a plunger, cable or water pressure.
3. Stop it returning. If roots, a sag or a crack caused it, you get the repair options. Ask for a quote before work starts.
Common problems
Blocked sink or shower
Fat, hair and soap build-up, and what to try before calling.
See blocked sink or shower
Tree roots in drains
A common cause of blocked sewers in older Mountains streets.
See tree roots in drains
Also see CCTV drain inspection, hydro jetting, pipe relining, septic and pump-out systems and the signs of a blocked drain.
Why Mountains drains are different
Roots and old clay
Big gums and early clay sewers are the usual pair behind a repeat blockage.
Leaf litter
Gutters, downpipes and pits fill with eucalypt leaf every autumn.
Steep blocks
Rain runs quickly downhill. A blocked pit can send water straight at the house.
Not all on sewer
Some properties run septic or pump-out systems. They need a different approach.
Towns we cover
Common questions
How much does it cost to unblock a drain?
It depends on where the blockage is, how easy the access is and what tools the job needs. Ask for a quote before work starts.
Is the blockage in my pipe or the Sydney Water main?
In most Mountains towns Sydney Water looks after the sewer main, and the pipe from your house to it is yours. The plumber can help work out which side the blockage is on.
What causes blocked drains in the Blue Mountains?
Tree roots in older clay pipes, leaf litter in gutters and stormwater, and fat, wipes and hair in everyday drains.
Do I need a drain camera?
Not always. Ask whether it's needed for your job. It helps most with repeat blockages and older pipes.
My home is not on town sewer. Can you help?
Some properties use septic or pump-out systems. Say so when you call. See septic and pump-out systems.
Is the plumber licensed?
Yes. Work is done by a NSW licensed plumber, Licence No. 392468C. You can check any licence at service.nsw.gov.au.
Request a quote
Send a few details and the plumber will call you back. Or call 0495 053 644.
Plumbing by a NSW licensed plumber, Licence No. 392468C. Referral service operated by Bywater Made ABN 87 403 933 046.